I am definitely liking my volunteering sessions on Fridays! Instead of going in the afternoon, I went in the morning and had a slightly different, but rewarding experience. I met up with Nieves and she gave me a new project to do. Although every project she gives me gets completed in one sitting, I really like knowing that I am helping with many tasks! It allows me to learn more and see other parts of the clinic. I got my access to the healthport system and began fixing a couple pharmacy billing statements for patients. To my surprise, I finished the stack of bills pretty quick and Nieves was very pleased and then handed me another HUGE stack. The process of entering and changing the pharmacy bills isn't the most exciting task, but I know by me doing that job Nieves can spend her time doing something more important in that moment, especially since the clinic was unusually busy for a Friday. As I waited for Nieves to find more papers to be entered in, I took the time to sit and observe the clinic. I over heard a patient talk about how she lost her job and is about to lose her home. I don't like hearing things like that because it makes me frustrated people are living in those conditions, but in reality there are MANY people like that woman who aren't employed and barely holding on. It does make me happy however, that San Jose takes care of people like that especially since they wouldn't be able to pay for health care. With any task that I work on at the clinic, no matter how boring or small it is, has taught me to look at the bigger picture....every small amount of help counts and it is making a difference!
until next time :-)
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